JACK TAMUNO-IMINABO A.

Economics Graduate & Business Operations Leader

Port Harcourt, NG.

About

Results-driven Economics graduate with a Second Class Upper Division (2:1) from Rivers State University, blending strong analytical capabilities with practical experience in sales, customer service, inventory management, and business operations. Proven leader with a track record of coordinating projects, managing teams, and fostering stakeholder engagement, passionate about driving business development and creating positive community impact.

Work

DiademX Collection

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Manager

Port Harcourt, Rivers State, Nigeria

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Summary

Directed comprehensive business operations and customer relations as the founder of DiademX Collection, strategically driving brand growth and optimizing sales processes.

Highlights

Oversaw daily business operations, managing product marketing and brand promotion activities to enhance market presence and customer engagement.

Coordinated end-to-end sales, inventory management, and order fulfillment processes, improving operational efficiency.

Developed and implemented effective strategies to boost customer engagement and drive business growth.

Managed customer relationships, ensuring high satisfaction and fostering loyalty within a competitive market.

Osmosis Pharmacy

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Sales Representative

Port Harcourt, Rivers State, Nigeria

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Summary

Provided exceptional customer service and managed product sales, contributing to sales targets and enhancing customer satisfaction within a retail pharmacy setting.

Highlights

Assisted over 50+ customers daily with product selection and purchases, ensuring a positive shopping experience.

Maintained high standards of customer service, resolving inquiries and complaints to improve satisfaction scores.

Supported efficient stock management and inventory monitoring, contributing to product availability and reduced waste.

Contributed to achieving monthly sales targets and improving overall customer satisfaction through proactive engagement.

Distribution Company

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Sales Representative

Port Harcourt, Rivers State, Nigeria

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Summary

Managed customer relationships and sales transactions, actively supporting inventory control and business growth initiatives.

Highlights

Managed a portfolio of customer relationships, processing sales transactions accurately and efficiently.

Assisted with inventory control and product distribution, ensuring timely delivery and stock optimization.

Supported customer engagement initiatives, contributing to enhanced client retention and business growth.

Identified and pursued new sales opportunities, expanding market reach for distributed products.

Inventory & Records Management

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Construction Site Assistant

Port Harcourt, Rivers State, Nigeria

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Summary

Maintained accurate inventory records and tracked construction materials, ensuring efficient administrative and record-keeping operations on site.

Highlights

Maintained accurate inventory records and documentation for construction materials, reducing discrepancies by 15%.

Tracked daily consumption and delivery of construction supplies, optimizing resource allocation.

Assisted with critical administrative and record-keeping duties, improving data accessibility and organization.

Implemented streamlined documentation processes, enhancing efficiency in material management.

Volunteer

Acting President

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Students' Union Government (SUG), Rivers State University

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Led student representation and welfare initiatives, coordinating impactful programs and serving as a key liaison between students and university management.

Highlights

Spearheaded student representation efforts, advocating for student welfare and academic interests to university management.

Coordinated diverse student-focused programs and engagements, enhancing campus life and community cohesion.

Served as a primary liaison between over 20,000 students and university administration, facilitating effective communication and conflict resolution.

Implemented initiatives to improve student services, directly impacting the well-being and satisfaction of the student body.

Vice President

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Students' Union Government (SUG), Rivers State University

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Assisted in the planning and implementation of student programs, effectively representing student interests at official meetings and events.

Highlights

Assisted in planning and successfully implementing multiple student programs and activities, enhancing student engagement.

Represented student body at official university meetings and events, ensuring student voices were heard.

Collaborated with various student organizations to foster a vibrant and inclusive campus environment.

Supported the President in daily operations and strategic initiatives, contributing to effective student governance.

Auditor General

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Nigerian Economics Students Association (NESA)

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Promoted financial accountability and transparency, reviewing records and supporting organizational governance for the Nigerian Economics Students Association.

Highlights

Promoted accountability and transparency in financial management, ensuring adherence to organizational policies.

Reviewed financial records and transactions, identifying discrepancies and recommending corrective actions.

Supported organizational governance by providing accurate financial oversight and reporting.

Contributed to maintaining the financial integrity and credibility of the association.

Education

Rivers State University

Port Harcourt, Rivers State, Nigeria
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Bachelor of Science (B.Sc.) Economics Grade: Second Class Upper Division (2:1)

Languages

English

Skills

Leadership & Management

Leadership, Team Management, Project Coordination, Stakeholder Management, Organizational Governance, Strategic Planning.

Business Operations

Business Management, Inventory Management, Business Development, Sales Operations, Order Fulfillment, Process Optimization.

Sales & Customer Engagement

Customer Service, Sales, Marketing, Customer Engagement, Client Relationship Management, Brand Promotion.

Communication & Design

Communication, Interpersonal Skills, Graphic Design, Branding, Visual Communication, Public Engagement.

Analytical & Digital Proficiency

Analytical Skills, Problem Solving, Attention to Detail, Digital Literacy, Microsoft Office Suite, Data Analysis.